Privacy Policy

The privacy policy describes our principles for processing information about you, including personal data and cookies, also known as so-called cookies.

General Information
  1. This policy applies to the website operating at the URL: turpoland.pl
  2. The operator of the service and the data controller is: Tur Poland Sp. z o.o., ul. Składowa 4, 55-002 Dobrzykowice, NIP: 895-215-86-75, KRS: 0000694851
  3. Operator's contact email address: biuro@turpoland.pl
  4. The operator is the controller of your personal data in relation to the data provided voluntarily on the Service.
  5. The Service uses personal data for the following purposes:
    • Managing the newsletter
    • Managing the comment system
    • Handling inquiries through the form
    • Preparation, packaging, dispatch of goods
    • Provision of the services requested
    • Debt collection
    • Presentation of an offer or information
  6. The Service performs functions to obtain information about users and their behaviour in the following ways:
    1. Through the data voluntarily entered in the forms, which are entered into the Operator's systems.
    2. By storing cookies (so-called "cookies") on end devices.
Selected data protection methods used by the Operator
    1. The login and personal data entry sites are protected in the transmission layer (SSL certificate). This ensures that the personal and login data entered on the site are encrypted on the user's computer and can only be read on the target server.
    2. User passwords are stored in hashed form. The hash function operates in a one-way fashion - it is not possible to reverse it, which is now the modern standard for storing user passwords.
    3. In order to protect data, the Operator makes regular backups.
    4. An important element of data protection is the regular updating of all software used by the Operator to process personal data, which in particular means regular updates of software components.
Hosting
  1. The service is hosted (technically maintained) on the servers of the operator: domeny.pl
  2. Registration details of the hosting company: cyber_Folks S.A., 1B Wierzbięcice St., 61-569 Poznan, KRS: 0000685595, REGON: 367731587, NIP: 7792467259.
  3. At https://cyberfolks.pl/polityka-prywatnosci/ you can find out more about hosting and check the hosting company's privacy policy.
  4. Hosting company:
    • applies measures to protect against data loss (e.g. disk arrays, regular backups),
    • takes adequate measures to protect processing sites in case of fire (e.g. special fire-fighting systems),
    • apply adequate measures to protect the processing systems in the event of a sudden power failure (e.g. dual power supply paths, gensets, UPS backup systems),
    • apply physical access protection measures to data processing sites (e.g. access control, monitoring),
    • applies measures to ensure appropriate environmental conditions for servers as components of the data processing system (e.g. control of environmental conditions, specialised climate control systems),
    • applies organisational measures to ensure the highest possible level of protection and confidentiality (training, internal rules, password policies, etc.),
    • appointed a Data Protection Officer.
  5. The hosting company maintains server-level logs to ensure technical reliability. The following may be recorded:
    • resources specified by the URL identifier (addresses of requested resources – pages, files),
    • time of query arrival,
    • response time,
    • the name of the client station – identification carried out via the HTTP protocol,
    • information about errors that occurred during the execution of HTTP transactions,
    • the URL of the previously visited page by the user (referrer link) – in case the transition to the Service occurred via a link,
    • information about the user's browser,
    • information about the IP address,
    • diagnostic information related to the self-ordering process of services through the registrars on the website,
    • information related to the handling of emails directed to the Operator and sent by the Operator.
Your rights and additional information on how data is used
  1. In some situations, the Administrator has the right to transfer your personal data to other recipients if it is necessary to fulfill the agreement concluded with you or to meet the obligations imposed on the Administrator. This applies to the following groups of recipients:
    • hosting company on a subcontracting basis
    • couriers
    • postal operators
    • insurers
    • law firms and debt collectors
    • banks
    • payment operators
    • authorized employees and collaborators who use the data to achieve the purpose of the site's operation
    • companies providing marketing services on behalf of the Administrator
  2. Your personal data processed by the Administrator will not be processed for longer than necessary to perform the related activities specified by separate regulations (e.g., accounting). In relation to marketing data, data will not be processed for more than 3 years.
  3. You have the right to request from the Administrator:
    • access to your personal data,
    • and rectifications,
    • deletion,
    • processing limitations,
    • and data transfer.
  4. You have the right to object to the processing referred to in point 3.2 regarding the processing of personal data for the purpose of fulfilling the legitimate interests pursued by the Administrator, including profiling. However, the right to object cannot be exercised if there are compelling legitimate grounds for the processing, which override your interests, rights, and freedoms, particularly for the establishment, exercise, or defense of legal claims.
  5. Complaints regarding the actions of the Administrator may be submitted to the President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw.
  6. Providing personal data is voluntary but necessary for the operation of the Service.
  7. Automated decision-making activities, including profiling, may be undertaken in relation to you for the purpose of providing services under the concluded agreement and for the Administrator to conduct direct marketing.
  8. Personal data is not transferred from third countries within the meaning of data protection regulations. This means that we do not send it outside the territory of the European Union.
Information in Forms
  1. The Service collects information provided voluntarily by the user, including personal data, if provided.
  2. The Service may store information about connection parameters (timestamp, IP address).
  3. The service, in some cases, may store information that facilitates linking the data in the form with the email address of the user filling out the form. In such cases, the user's email address appears within the URL of the page containing the form.
  4. The data provided in the form is processed for the purpose resulting from the specific function of the form, e.g., to carry out the process of handling a service request or commercial contact, service registration, etc. Each time, the context and description of the form clearly inform its purpose.
Administrator Logs
  1. Information about user behavior on the service may be logged. This data is used for administrating the service.
Important Marketing Techniques
  1. The operator uses statistical analysis of website traffic through Google Analytics (Google Inc. based in the USA). The operator does not transmit personal data to the operator of this service, only anonymized information. The service relies on the use of cookies on the user's end device. Regarding information about user preferences collected by the Google advertising network, the user can view and edit information resulting from cookies using the tool: https://www.google.com/ads/preferences/
  2. The operator employs remarketing techniques that allow advertising messages to be tailored to the user's behavior on the website, which may create the illusion that the user's personal data are being used for tracking. However, in practice, no personal data is transferred from the Operator to advertising operators. A technological prerequisite for such actions is the enabled handling of cookies.
  3. The operator uses the Facebook Pixel. This technology causes Facebook (Facebook Inc. based in the USA) to know that a registered individual is using the Service. In this case, it relies on data for which it is the controller; the Operator does not transfer any additional personal data to Facebook. The service relies on the use of cookies on the user's end device.
  4. The operator uses a solution that examines user behavior by creating heat maps and recording behavior on the website. This information is anonymized before it is transmitted to the service operator in such a way that they do not know which individual it pertains to. In particular, entered passwords and other personal data are not subject to recording.
  5. The operator uses a solution that automates the operation of the Service in relation to users, for example, capable of sending an email to the user after visiting a specific subpage, provided that they have consented to receive commercial correspondence from the Operator.
Cookie Information
  1. The Service uses cookies.
  2. Cookies (so-called "cookies") are IT data, specifically text files, which are stored on the Service User's end device and are intended for use with the Service's websites. Cookies typically contain the name of the website from which they originate, the duration of their storage on the end device, and a unique number.
  3. The entity placing cookies on the Service User's end device and accessing them is the Service Operator.
  4. Cookies are used for the following purposes:
    1. maintaining the user's session in the Service (after logging in), thereby allowing the user not to have to re-enter their login and password on each subpage of the Service;
    2. for the realization of the purposes specified above in the "Important Marketing Techniques" section;
  5. Within the Service, two main types of cookies are used: "session cookies" and "persistent cookies." "Session cookies" are temporary files that are stored on the User's end device until they log out, leave the website, or close the software (web browser). "Persistent" cookies are stored on the User's end device for the duration specified in the cookie parameters or until they are deleted by the User.
  6. Web browsing software (web browser) typically allows the storage of cookies on the user's end device by default. Service users can change their settings accordingly. The web browser allows the deletion of cookies. Automatic blocking of cookies is also possible. Detailed information on this topic is contained in the browser's help or documentation.
  7. Restrictions on the use of cookies may affect certain functionalities available on the Service's websites.
  8. Cookies placed on the end user's device by the Service may also be used by entities cooperating with the operator of the Service, particularly companies: Google (Google Inc. based in the USA), Facebook (Facebook Inc. based in the USA), Twitter (Twitter Inc. based in the USA).
Managing Cookies – How to Give and Withdraw Consent in Practice?
  1. If the user does not wish to receive cookies, they can change their browser settings. We note that disabling the handling of cookies necessary for authentication processes, security, and maintaining user preferences may hinder—and in extreme cases, may prevent—the use of the website.
  2. To manage cookie settings, select the web browser you use from the list below and follow the instructions:

Mobile devices: